let your voice be heard

dFL’s Client Advisory Board

Have you received services at Directions for Living and have ideas, feedback, or suggestions to share? Your voice matters, and one of the most impactful ways to make a difference is by joining our Client Advisory Board (C.A.B.).

join the C.A.B.

The C.A.B. is a volunteer group made up of 5–10 current and former clients who meet monthly to share insights, identify challenges, and help improve the experience for others. Since its founding in 1992, the board has played an important role in shaping services and breaking down barriers for those we serve.

Members often describe their experience as meaningful and empowering—a chance to give back, support others in their journey, and even earn volunteer hours. The C.A.B. has also been recognized for its impact, receiving the prestigious NAMI Iris Award.

If you’d like to join the C.A.B., fill out the application below and send it to [email protected].

client advisory board tasks

the c.a.b. helps with:

  • Client suggestion boxes in all DFL lobbies
  • Annual Client Satisfaction Survey
  • Input on special projects and initiatives
  • Ongoing feedback to improve services and client experience