YOUR INITIAL VISIT

• A photo ID
• One other form of ID (such as a student ID, utility bill, library card, etc.)
• Your social security number
• List of medications and dosage you are currently taking
• Your insurance information
• Proof of household income
• Your referral if you have one (from Department of Health, a hospital, CSU, primary doctor, etc)
• Any changes in your address, phone, or insurance
• New client registration packet which you can download from this page and fill out prior to coming in. You will also be provided with this at check-in when you arrive if you aren’t able to fill it out beforehand.

For the safety of all clients and team members, please remember that Directions for Living is a private business and weapons or firearms are not permitted in any of our facilities. If you carry a weapon, it must remain secured in your vehicle (ref: Fla. Stat. 790.251).

• We offer Same Day Access services for new clients on a walk-in basis—no appointment needed. Simply stop by our Clearwater Center during our Same Day Access hours, which are Monday through Friday from 9:30 AM to 2:30 PM, and we’ll make sure you’re seen. Come at a time that works best for you within those hours, and our team will be ready to help.
• Please plan to be here for at least two hours because this is when we will assess your financial resources and therapeutic needs which will inform our next steps.
• You will receive an assessment to determine the therapeutic services needed to most efficiently and effectively address your treatment needs.

• We accept most Medicaid and Medicare plans, as well as the following commercial plans: Aetna, Humana, BCBS, AvMed, United, Ambetter, and Pinellas County Health Plan (with referral from PCP).
• If you have commercial insurance, you must pay your copay and it is due at the time of service.
• Sliding scale payment is available based on your income if you do not have insurance.